Frequently Answered Queries
- Billing problems
- Why was my credit card repeatedly declined?
- What other ways can I pay?
- Subscriber's queries
- Can I get a print subscription?
- What do I get with a web-only subscription?
- How do I change my mailing address?
- I didn't get my issue in the mail. What do I do?
- What's my username and password?
- Author's queries
- Do you pay for articles?
- How can I write for TPR?
- What format should my article be in?
- How long should my article be?
- General queries
- Why was my credit card repeatedly declined?
- The most common reason credit cards are declined is that our
bank doesn't like your bank. If you have filled out the subscription
correctly and it still barfs on you, it's probably a problem with
our bank. Since we're relatively new and offer stuff over the
internet, our bank puts us in a high-risk category which means
they take any chance they get to activate their fraud protection
measures. In these cases we can sometimes manually approve the charge
(it is still in the credit card processor system). Send mail
to subscribers@theperlreview.com
to let us know that's what you want us to do.
- What other ways can I pay?
- Besides credit cards, we accept PayPal, Amazon.com Honors,
check or money orders in US funds, and other things you might
arrange with us.
- Can I get a print subscription?
- The last print issue of The Perl Review was 5.2. Our
subscribers were asking for more online stuff, so we've switched to
HTML issues. You can still order copies of the back issues if you
like. Just mail us to arrange it.
- What do I get with a web-only subscription?
- The web only subscription gives you full access to the digital
archives that includes all of the past issues and full access to the
website.
- How do I change my mailing address?
- Since we don't mail copies anymore, there's no need for us to maintain
your mailing address.
- What's my username and password?
- The username and password is in the welcome email we sent you, as well
as the web receipt (in case you printed it). The username for all subscribers
is simply "subscriber". We change the password on the release
of each issue and email the password to you. You can always have the pasword sent
to you by using the email address you used to subscribe in our password sender.
If you still have problems, write
to subscribers@theperlreview.com.
- Can I share a subscription?
- The Perl Review is an an volunteer effort, and survives by
subscription fees. You'll notice that there is very little
advertising. We depend on everyone paying their fair share so we can
keep publishing great content. Please buy a subscription just for
yourself, and encourage the people around you to support our work by
buying their own subscriptions. Organizations can arrange for institutional subscriptions to supply
The Perl Review to a large group of people at a discount.
- Do you pay for articles?
- When we started, we were too poor to pay for articles. We're not that poor
anymore, but we're not rich either. We're looking at different options to
pay authors. At the moment we're not offering any money, but we want to
change that as soon as possible. We do give each author a free subscription
to TPR.
- How can I write for TPR?
- You can submit ideas on our submissions page. You don't have to be famous,
a friend of the editor, or even a "real" Perl programmer (whatever that means).
- What format should my article be in?
- You can send us articles in just about any format, but we prefer plain text and POD.
We can deal with RTF, Microsoft Word, and lots of other formats.
- How long should my article be?
- Our common answer is "As long as it needs to be, and not any longer". Of course,
we have space restrictions, but if your article really needs more space than we
have, we can feature it in another issue. Having said that, the best way to
figure out how long your article might be is to look at other articles we
publish.
- Who are you?
- We're really just a small company with no employees run by brian d foy.
Most people do their work as needed for the next issue, and almost all of
the work is volunteer. We do this because we want to create something
good, not because we want to leave our day jobs.
- Why haven't you responded to my email?
- The best answer is that we're travelling outside of the US and do not
have internet access (or can't securely access our subscriber database
due to local firewall restrictions). We travel frequently and often
operate out of hotel rooms (the inaugral issue was completely produced
out of the Hilton Garden Inn in Detroit). The next best answer is that
your email got caught in a spam trap and we never saw it. We apologize
for any delay and hope you'll nag us until we take care of your problem.
If you think you're not reaching us, you can try one of the other methods
listed on our contact page.